Cookie policy

Effective Date: July 1, 2025
This website, https://www.mentalhealtheducationonline.com (“Our Site”), uses cookies and similar technologies to distinguish you from other users. This helps us provide you with a better browsing experience and to improve our site by understanding how it is used.
By clicking “Accept” on the cookie banner or by selecting preferences via our cookie manager and clicking “Continue,” you consent to our use of cookies. If you do not agree, you should stop using our site or adjust your browser settings accordingly.

1. Definitions

  • Cookie: A small text file stored on your device to improve your experience and track usage.
  • Cookie Law: Applicable U.S. data protection laws and relevant principles of GDPR and the Privacy and Electronic Communications Regulations (PECR).
  • Personal Data: Any information that relates to an identifiable individual.
  • We/Us/Our: Mental Health Education Online, LLC, PO Box 99036, Raleigh, NC 27624, USA.

2. Who We Are

This website is owned and operated by:
Mental Health Education Online, LLC
Email: info@mentalhealtheducationonline.com
Address: PO Box 99036, Raleigh, NC 27624

3. How We Use Cookies

We use cookies to:
  • Recognize repeat visitors and logged-in users
  • Facilitate secure access to paid content
  • Store user preferences
  • Analyze traffic and improve user experience
  • Support course platform functionality and customer service tools
  • Enable marketing and affiliate tracking
All cookies used comply with applicable laws and privacy standards expected for continuing education platforms.

4. Types of Cookies We Use

We use the following categories of cookies:
4.1 Strictly Necessary Cookies
Required for core site functionality such as login, course access, and secure payments.
4.2 Functionality Cookies
Remember your preferences such as language, account settings, or form entries.
4.3 Analytics Cookies
Help us track and analyze how users interact with our website so we can enhance its usability.
4.4 Marketing and Targeting Cookies
Track user activity to help us provide more relevant content and ads across platforms.
4.5 Session vs. Persistent Cookies
  • Session cookies: Expire when your browser is closed.
  • Persistent cookies: Stay on your device until manually deleted or they expire.

5. Specific Cookies Used

We use a combination of first-party and third-party cookies. These may include tools such as:
  • Google Analytics (_ga, _gid)
  • Stripe cookies for secure transactions
  • Vimeo for embedded video analytics
  • Olark, TawkTo, Intercom for live support functionality
  • Facebook and Google AdWords for interest-based advertising
If a cookie is used for marketing, it does not contain personally identifiable information but may track browser behavior.

6. Consent and Control

6.1 Your Consent
We obtain your explicit consent for all non-essential cookies via a pop-up banner and preference center. You may revise your cookie settings anytime.
6.2 Browser Controls
You may also disable cookies via your web browser settings. Be aware that doing so may impair site functionality. Instructions for common browsers:
  • Google Chrome
  • Mozilla Firefox
  • Safari (macOS)
  • Safari (iOS)
  • Microsoft Edge

7. Data Protection and Privacy

To understand how your personal data is collected, used, stored, and protected, please read our full Privacy Policy. It explains how we safeguard participant data, including course assessments, certificates, and evaluations, in alignment with professional continuing education standards.

8. Updates to This Policy

We may change this Cookie Policy from time to time. Changes become binding upon publication. You are encouraged to revisit this page periodically to stay informed.

9. Contact Us

For questions or concerns about cookies or this policy, contact:
Mental Health Education Online, LLC
Email: info@mentalhealtheducationonline.com
Mailing Address: PO Box 99036, Raleigh, NC 27624
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